Privacy policy

1. Introduction

This privacy policy describes how LDV MULTIMEDIA (hereinafter "we", "our" or "Musicrea") collects, uses and protects the information you provide when you use our website musicrea.fr.

We are committed to respecting your privacy and protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

2. Data controller

3. Data collected

3.1. Data collected via the contact form

When you use our contact form, we collect the following information:

• Full name
• Email address
• Phone number
• Project type
• Message describing your project
• IP address (sent automatically for security and anti-spam purposes)

3.2. Browsing data

Our website does not use tracking cookies or audience analytics tools. Only a language cookie (lang) may be set to remember your language preference.

4. Purpose of processing

Personal data collected is used exclusively to:

• Respond to your contact and quote requests
• Process your custom song order
• Contact you in connection with the creation of your song
• Follow up on your project
• Secure the form and prevent abusive submissions (IP address)

No data is used for commercial or marketing purposes without your explicit consent.

5. Legal basis for processing

The processing of your personal data is based on your consent when you complete the contact form, and on the performance of a contract when you place an order.

6. Data retention

Your personal data is retained:

• For contact form requests: 30 days maximum, unless your project leads to an order
• For orders: duration of the contractual relationship + 10 years (accounting and tax obligations)

After these periods, your data is securely deleted.

7. Data sharing

Your personal data is never sold, rented or shared with third parties for commercial purposes. It may only be transmitted:

• To the competent authorities where required by law
• To our technical service providers (hosting) strictly for the purpose of performing their services

8. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. However, no method of transmission over the Internet is 100 % secure.

9. Your rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: You may request a copy of your personal data
• Right to rectification: You may request correction of inaccurate data
• Right to erasure: You may request deletion of your data
• Right to restriction: You may request restriction of processing
• Right to data portability: You may request transmission of your data
• Right to object: You may object to the processing of your data

To exercise these rights, contact us at contact@musicrea.fr. We will respond within one month.

10. Cookies

In line with GDPR and CNIL guidance, we inform you about cookies placed on musicrea.fr.

No cookies are used for advertising, audience measurement (analytics) or social networks.

Strictly necessary cookies:

• lang — stores your language (French or English). Duration: 13 months. Purpose: bilingual display.
• cookie_consent — stores your choice regarding this banner. Duration: 13 months. Purpose: avoid showing the notice again.

You can delete cookies at any time via your browser settings. Questions: contact@musicrea.fr.

11. Changes

We reserve the right to modify this privacy policy at any time. The date of the last update is shown at the top of this page. We encourage you to check this page regularly.

12. Contact

For any questions about this privacy policy or the processing of your personal data, you may contact us: